Tours Information
How to Book
Step 1 – Enquire
Call or e-mail us and speak to one of our dedicated Tour Consultants. They will walk you through the aims and objectives of your tour so that we may provide you with a bespoke tour quotation.
Step 2 - Quote
Once you have received your quote, it is important that you check all the inclusions carefully so that any amendments you require can be tailored into the quotation process.
Step 3 - Approval
Following quotation approval, if required we can provide you with the SMS Policies and Risk Assessments relating to your tour. We can also provide you with PowerPoint Presentations to present the tour to your group, fundraising ideas and concepts or even have one of our Tour Co-ordinators give a presentation to parents or party members to promote the tour.
Step 4 - Deposits
Set a payment date for group members to finalise their deposits.
Step 5 - Booking Completion
Once the deposits are in, raise a cheque for the total value of the 1st deposits, fill in the booking form and send them back to Rayburn Tours to finalise your tour reservation.
Step 6 - Plan your Itinerary
Following your booking confirmation a Tour Co-ordinator will work closely with you to set the finer details of your itinerary, which will be tailored to meet the specific needs of your tour group.
Financial Security
Rayburn Tours is ABTA bonded and can therefore guarantee total financial security. Booking with an ABTA bonded company like ours ensures peace of mind and guarantees financial security in the unlikely event of financial failure. In addition, our air travel packages are ATOL protected, (we hold an Air Travel Organisers Licence granted by the Civil Aviation Authority).
Passport and Visa Information
Collective UK Passports
A collective passport allows groups of under 18s to travel without their own individual passport, provided that they are part of a school or recognised youth group. All students travelling under the collective passport must be British nationals and the group leader must hold a full and valid UK passport. Group leaders can apply for a collective passport from all UK passport agencies and are advised to allow at least six weeks for your application to be processed.
Non-UK Passports
All passengers with non-UK passports should contact their issuing office to check entry and visa regulations for the destination country. It is also important to check that the holder of the passport may travel through all countries en-route. Please remember that non-UK nationals are not permitted to travel on a collective passport.
Disability & Special Requirements on Tour
At Rayburn Tours we want all members of our groups to be part of enjoyable and successful tours.
If you have a disability or medical condition which requires extra support or assistance whilst on tour we are happy to help plan arrangements and offer you the peace of mind that your needs have been catered for. In order to achieve this it is important that we are informed well in advance of your tour; in order that we can adapt any necessary arrangements to incorporate the appropriate facilities into your tour ensuring suitability of accommodation, transport and venues.
To allow this to happen we may require certain information about your needs on tour and these may include some of the following questions/areas
- Travel and getting around (level of assistance required, equipment needed etc. Most airlines have a minimum notice period we have to adhere to for special requests).
- Accommodation requirements (special requests, ground floor rooms, lifts, shower access etc).
- Special equipment (do you require any special equipment? E.g. wheelchair, carriage of such equipment on transport etc).
By informing us at an early stage we can ensure that you have the right level of support during your tour, we can contact venues, accommodation and transport suppliers on your behalf - in advance of your arrival. It is important that we work together to ensure that all of your needs are taken care of, allowing you to make the most of your tour and enjoy your visit.
For further information or advice please feel free to ask a member of our team who will be happy to help.
Additionally ABTA and the Foreign and Commonwealth Office offer guidance on passengers traveling abroad with disabilities and special requirements. Click on the links below to view this information.
