What Our Customers Say

What Our Customers Say

We love hearing what our groups have to say and pride ourselves on our continuously positive feedback, so much so that it’d be silly not to share it.

We're committed to capturing feedback from every group we work with and gather it all in a number of ways. We're proud to be able to say that in this last year, of the 23,000 passengers that travelled with us, a huge 97% said they would recommend us to a colleague!

What Our Customers Say

Customer Feedback Questionnaires

After every tour, we ask for your honest feedback in our online customer questionnaires to help us maintain our high level of service and ensure that we continue to provide quality tours.

We’re committed to delivering each and every one of the promises we make and are constantly working to refine our products, service and overall experience. If you're considering using Rayburn Tours for your tour arrangements, please don't hesitate to ask to see examples of feedback from our previous customers – we've got plenty of it! 

Post-Tour Customer Calls

When you travel with Rayburn Tours, you'll be assigned to a dedicated member of our Operations Team who will work with you in the lead up to your departure to fine-tune your itinerary, ensuring the objectives of your trip are met. This relationship continues as you return from tour where they will continue to liaise with you, gathering your feedback and looking for any suggested areas of future development. The number of groups who, at this point, choose to start planning their next tour with us are really quite significant!

Blog

Our blog is a great way to see what other groups get up to on tour. We give every party leader the chance to blog about their adventures for free and share their experiences. Take a look at a first-hand account to gain a true insight into what a tour is really like, all the while feeling inspired for your next adventure!

Visit our blog!
Social Media

We encourage all of our groups to engage with us on social media whilst on tour. Whether you're a Facebook buff, Twitter critter or Instagram fan, we recommend you get social and see what our groups are talking about. So get online, start posting and share your adventures! #SelfieSticksAtTheReady

Get Social

Want to know more about travelling with Rayburn?