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Sales Consultant

An exciting role as part of our fantastic team!

If you’re looking for a consultative sales role in a vibrant and forward-thinking company, this could be the opportunity for you.

As a Travel Sales Consultant you’ll play a significant role in a Derby based team who are passionate about creating opportunities for young people to embark on UK based and international educational, ski and sport tours.

As the first point of contact on the phone to teachers, your role will be to listen and learn more about their tour objectives, before providing guidance and recommendations around which destinations best suit their needs.

We have 3 positions available and you’ll be assigned to the department and role that we feel best suits your skills and interests. For educational tours you’ll discuss the learning objectives for the tour and advise on the best educational visits and excursions.

For sports tours it’s about understanding their team’s objectives, whether they are taking multiple teams and how many fixtures they would like.

For ski trips, you’ll be having discussions around budget, travel by coach or flight, February half term VS Easter skiing, ability of their skiers, ski schools and lessons, and, of course, adding on the much-loved après ski!

Constructing tailor-made quotations and itineraries which encompass travel, accommodation, sport fixtures, ski lessons or educational visits, your objective will be to present an offering that group leaders will be happy to take back to their group and families. It’s a competitive industry, so you’ll be skilled at communicating all the relevant USP’s of our service along with the benefits of choosing to work with us.

It’s a busy, exciting, and rewarding role in a business that has significant plans for development and future growth. We want to hear from people who believe they will thrive in this environment and are excited about the prospect of being part of the team and helping us grow!

We’ve been working in partnership with school groups and teams, creating these amazing experiences for young people for nearly 60 years now – it’s everything we know and love! The rewards of playing a part in this are immense, and this could be you!

 

Want to know more about this role?

 

  • Training and development
    On joining us, you will receive full training and support. We know that the experiences we create are unique, so trust that we will fully support you in developing both your skills and knowledge. This will happen as part of your ongoing employment with us. We aim to equip you with the confidence, skills, and knowledge to thrive and succeed in your role.

  • Key Duties

    On completion of your initial training, you’ll be ready to set to taking enquiries from clients and supporting them every step of the way.

    • Confidently taking calls and online enquiries from new and existing teachers and group leaders looking to book an educational, ski or sports tour
    • Providing advice on the tours that best suit the group’s needs. There will be many factors to be taken into consideration. UK or international experience? Budget? Tour duration? The role is certainly of a consultative nature and requires detailed advice and planning.
    • Presenting a tailor-made quotation and itinerary that meets each group’s tour objectives. You’ll maintain contact with the group leaders and support them as they launch and promote the tour to their school group and families.
    • Liaising with suppliers, such as accommodation centres and airlines, to ensure we are able to offer varied tours that suit a variety of budgets and meet our high standards.

     

    In addition:

    • You will, of course, have the opportunity to travel and get involved in our tours, sometimes accompanying groups on tour, so you are able to communicate the experience first-hand to other prospective group leaders looking to travel.
    • The main part of your role will be telephone based, but on occasions you may be required to plan online video meetings or meet face to face with team leaders. Sometimes these may fall outside of core office hours.
    • We provide a 24-hour call-out phone when groups are on tour – all our sales and operational staff take part in the rota to run this, and therefore you will periodically be on call.

  • Key skills and experience
    • A desire to succeed and thrive in a logistical travel planning role.
    • Excellent organisational skills, time management and attention to detail.
    • Good financial and commercial awareness.
    • Strong administration skills.

  • Beneficial skills and experience
    • An interest or demonstrative experience of working in one of the named tour type industries e.g. education, sport or ski.
    • Knowledge of the travel industry.
    • Fluency in Spanish, French, German or Italian.
    • Full UK driving license.

  • Benefits
    • A basic salary of £20,000 – £25,000 (dependent upon experience)
    • A commission scheme based on individual sales (OTE £2,000 – £12,000)
    • A bonus scheme based on team performance (£500 – £1,500)
    • 24 days holiday per year (increasing with length of service to a maximum of 27 days) in addition to all public holidays
    • Contributory pension scheme
    • Cycle to Work scheme
    • Flexible hybrid working Programme

 

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  • Good to know…

    Rayburn Tours is part of the Rayburn Travel Group, made up of three businesses who specialise in creating travel experiences for youth groups. Explore our brands and learn more. They are all based at our HQ in Derby and are essentially one big family – there’s no doubt about it, it’s a great place to work…