Latest message from the Rayburn team
We’d first like to say thank you to all of our clients for your patience and understanding during this time. Since the Covid-19 pandemic began, and as it continues to unfold, the Government and FCDO advice has changed regularly, sometimes daily, and we’ve made every effort to keep you, our clients, at the forefront of everything we do.
We had over 750 groups due to depart this year and it’s been heart-breaking to see so many of those tours being cancelled as a consequence of Covid-19.
Supporting our clients is our passion, and we’ve proudly retained our client-focused, tailored approach and worked with each affected group on an individual basis to implement the best possible option for them.
What’s fantastic to see is that the appetite to travel hasn’t diminished, and many clients are now starting to get in touch to tentatively begin planning their next trip.
Rayburn Covid Guarantee
To help you do this, we’ve introduced new initiatives to give you extra confidence when booking with Rayburn:
- ‘RAYBURN COVID GUARANTEE’ for all for all tours booked between October 1st and December 31st 2020 for travel in 2021/2022, offering unrivalled, extra flexible cancellation policies
- Tailored deposit schedules to help spread the costs even more
- Additional help launching your tour and dealing with tricky Covid questions
- Increased health and safety measures on all our tours
We hope this will give you some added confidence when booking a tour through us and help you build the excitement within your group – without having to worry about your financial protection or safety.
As ever, thank you for your continued patience and we look forward to helping you explore the world again soon.
Find out more…
Thinking of booking?
Explore our COVID GUARANTEE
Have a future tour booked with us?
Find out everything you need to know.
Has your trip been cancelled due to Covid-19?
Find out what happens next.
Contacting our team
In order to support Government advice our office is, unfortunately, temporarily closed and our staff are working from home. However we can still be easily contacted.
Most of our staff have their direct dial work phones at home or have an app to facilitate direct access. As usual all email mailboxes are still routed directly to individual staff members.
What did we do when Covid hit?
Future of school travel