Financial Security

The Association of Bonded Travel Organisers Trust Limited (ABTOT) provides financial protection under The Package Travel and Linked Travel Arrangements Regulations 2018 for Rayburn Tours 5508 and in the event of their insolvency, protection is provided for: 

• Non-flight packages 

ABTOT cover provides for a refund in the event you have not yet travelled or repatriation if transportation was included in your package.  Please note that bookings made outside the UK are only protected by ABTOT when purchased directly with Rayburn Tours. 

In the unlikely event that you require assistance whilst abroad due to our financial failure, please call our 24/7 helpline on 01702 811397 and advise you are a customer of an ABTOT protected travel company. 

You can access The Package Travel and Linked Travel Arrangements Regulations 2018 here:  https://www.legislation.gov.uk/uksi/2018/634/contents/made 

You can find out more about ABTOT here: https://www.abtot.com/ 

Key benefits of ABTA membership include:

• Training on Travel Law, Crisis Management and Complaints Handling
• Destination updates
• Crisis Management support and assistance
• Industry lobbying
• Legal advice
• Independent complaint resolution/arbitration service

Rayburn Tours is an ABTA member, membership number V025X. We follow ABTA’s Code of Conduct to provide a high standard of service to you.

For more information about this and the benefits of ABTA’s ADR visit www.abta.com.

ATOL is a legal requirement and, when booking a flight tour, ATOL membership ensures that in the unlikely event of a tour operator failure, your money is financially protected and can be recouped. If on tour, assistance will be available to ensure the tour can be completed and you are returned home.

All flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. When you pay, you will be supplied with an ATOL certificate. Please ask for it and check to ensure that everything you’ve booked (flights, hotels and other services) is listed on it.

Rayburn Tours hold an Air Travel Organisers License granted by the Civil Aviation Authority, membership number ATOL 3475.

For more information visit www.atol.org.uk.

Travel Insurance

For your financial security, you must have insurance when travelling with us, whether it be your own or the insurance we provide through Aviva. Our insurance is tailored specifically for groups with specialist insurance policies for individual tour types.

If you’re unsure about any aspect of the cover provided, or you or any of your group member’s circumstances are such that you think the cover will not be valid, please contact us on 01332 347 828 as soon as you become aware of this.

All insurance is a single trip policy (valid only for your booking with Rayburn Tours).

Click to view:

• Full Travel Insurance Policy
• Travel Insurance Summary
• Travel Insurance Schedule

Rayburn Tours is a partner of David Roberts & Partners (Insurance Brokers) Ltd | Chancery House | Slaidburn Crescent | Southport | PR9 9YF. David Roberts & Partners (Insurance Brokers) Ltd is Authorised & Regulated by the Financial Conduct Authority. Our FCA register number is 143840.