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The Rayburn Machine

Apr 11, 2022

Rayburn Machine

The production line to create your perfect tour!

 

Over the years, we’ve come to understand that when planning a tour you need one dedicated point of contact here at Rayburn Tours HQ. This contact knows your tour like the back of their hand and is there to answer any questions, help you keep on top of the tour admin and, ultimately, provide you with a first-class tour for your group. But they don’t do it alone!

In fact, our Tour Consultants and Tour Coordinators are part of a finely tuned Rayburn Machine. Part of the production line to create the perfect tailormade tour.

So, let us open up the doors and welcome you in to see just what goes on from the very moment you make your enquiry to ensuring you get THE PERFECT GROUP TOUR!

Your enquiry

 

Dedicated Tour Consultant
  • Understands your aims and objectives
  • Offers advice and the benefit of their experience
  • Provides you with your tailored tour quotation
  • Helps with launch presentations

Supported by:

  • Sales Manager and Head of Sales

Your Booking

 

Dedicated Tour Coordinator
  • Specialist in your chosen destination
  • Works with you to create the perfect itinerary
  • Books your accommodation and all excursions
  • Provides you with all the documentation you need in one handy little travel app.

Supported by:

  • Head of Operations and Customer Relations

That handy little travel app: Vamoos

Have all your travel documents, itinerary, tickets and information at your fingertips.

While on tour

  • Supported by our 24/7 Emergency Phoneline should you need it.

 

Plus, you always have the support from our:

 

Product Team
  • Here to find the perfect excursions & accommodation for your tour
Marketing Team
  • Here to help provide launch materials
Transport Manager
  • Here to help you get the right transport at the best price
Finance Team
  • Here to ensure that the payment process is slick and simple
Field Study Tutors, History Guides and Tour Managers
  • Lead your tour, sharing their specialist knowledge and offering on the ground support

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