Sit Back & De-Stress: How a Tour Manager Enhances Your Tour

But first, what is a Tour Manager?

Knowledgeable, friendly, agile and completely determined to alleviate any logistical or practical worries you may have, Tour Managers are there to underpin the logistical side of your tour, so you don’t have to. They’ll speak with coach drivers, hotel managers, excursions and activity leaders, to ensure your tour seamlessly flows from one part to the next.

Where possible, they’ll speak the local lingo, really getting to the heart of communicating your tour as well as having an awareness of the culture of the place that you’re touring. Most reassuring though, is that they’ll be by your side in the event of any unexpected hiccups to solve those unforeseen problems. Bringing a calm and measured perspective when you most need it.

We’ve got a vast array of talented and experienced managers to call upon too…

The 3 Ps: Prepared. Punctual. Positive.

We and our Tour Managers collaborate, inspire and inject a real dose of motivation in our training by getting excited about your tours! The framework we use to underpin all those trip logistics is ‘The Three P’s’: Prepared. Punctual. Positive.

Three words our Tour Managers live by when managing your trip.

What About YOU, the Party Leader?

Great question, Tour Managers understand that to get the most from your tour it requires a healthy and open dialogue with you, the party leader, to really get under the hood of what works for you and your group.

Of course, they’ll still communicate with members individually to build a fun and prosperous and problem-solving relationship, but to maximise your chances of creating an unforgettable tour, they’ll chat with you to get the logistical strategy absolutely under wraps and perfectly suited for your trip.

They’ll also understand that you might need a full throttle, front-of-house approach from your Tour Manager but also that you might want a more subtle, behind the scenes approach – whichever works for you, they’ll endeavour to ask that question at the start of your trip.

Having that clarity and everyone managing expectations is of the utmost importance.

Quick Pit Stop: The Top Tip Tour Manager Handbook!

We send Tour Managers out with a whole array of tools and knowledge, ensuring they are armed and ready to fulfil the requirements of their role.

• They’ll have an intimate understanding of your group’s itinerary, achieved through meeting with your Tour Coordinator. Getting to grips with its flow and any logistical considerations that need extra focus, they’ll have a full understanding of what to expect on a day-by-day basis.
• They’ll research all locations to be visited, the drop points and the all-important coach access considerations (extremely helpful when travelling on a concert tour with instruments!)
• They’ll get to grips with knowing nearby useful places whilst on tour, like supermarkets and the local hospital
• They’ll be there to do last minute double checks of all travel arrangements

Ultimately, they’re your back up so you can concentrate on the needs of your group.

It’s Not Just the Tour Manager with You on Tour – there’s Rayburn too!

Which means you and your Tour Manager can call upon our services to help if anything unexpected comes up – like the theft of a passport, coach breakdown, missed flights – we’re here to help and guide your tour back to its proper path.