School Language Trips to Malaga

FAQs about this tour

Find the answers to some of our most frequently asked questions.

• Can I talk to Rayburn Tours whilst out on tour?

  Yes, a 24-hour emergency phone number will be provided in your final documents pack and one of our experienced members of staff will be happy to help with any problems you have whilst out on tour.

• Will our students experience Spanish culture?

  Of course, especially as Malaga is part of the Andalusian region, which is home to a stunning amount of gypsy flamenco. There’s the Alcazaba fortress, Mijas Town Visit, La Mese Gourment Cooking Class, Flamenco Class and a host of things to see and do in the seaside Benalmadena, where you’ll find places like the Teleferico Cable Car, Castillo de Colomores and a long golden beach.

  And if that’s not enough, you’ll find The UNESCO World Heritage site the Alhambra is only an hour’s drive away in Granada.

• Are language lessons always in a classroom?

  Not always! Some language schools may be able to offer paella cooking classes, flamenco classes, sports on the beach and a treasure hunt (which is a quiz around an area or the city where questions take students place to place, encouraging them to use their Spanish to interact with people and places).

  You’ll combine language learning with a fun, and often, cultural activity – giving your students real bang for their linguistic buck!

• What would happen if our flights are delayed or cancelled?

  In the event that your flights are cancelled or delayed by the airline, then the airline will offer us an alternative flight for your group and payment under the delayed departure section of your insurance would be applicable. EU airlines and carriers are subject to the EU Directive regulation 216/2004. Insurance policies do cover delayed flights and in the first instance party leaders would need to call the insurance company for further details.

  For groups travelling with our insurance (provided by Endsleigh Insurance Services Ltd) we would be able to call on your behalf. Delayed cover through Endsleigh Insurance Services Ltd entitles each person to claim up to £100, dependent on the length of delay, which can then be used to offset any additional expenses that may have been incurred.

  We will offer your group continued support via our 24-hour emergency phone; we will liaise with our contacts at the relevant airline and accommodation centres, if necessary, and continue to communicate with you throughout until your flight departs.

• Is all of your accommodation audited in advance?

  Yes, all of our accommodation is audited prior to us offering it to a group. The criterion of these audits is governed by the School Travel Forum (STF). It is important to remember that each country is governed by their own standards and laws and these may differ from UK law. However, we require our accommodation to meet our standards as a minimum. We work with the hotels and agents to endeavour to ensure that our standards are met.

• Is insurance included with my trip?

  Yes, insurance will be included in your trip quotation as standard unless it is requested not to be. Make sure you check the list of inclusions in your quotation and/or confirmation.