School Language Trips to Paris

FAQs about this tour

Find the answers to some of our most frequently asked questions.

• What support do you have in place in the event of a crisis situation?

  In the unlikely event that your group is involved in a crisis situation during your tour, you can be assured that Rayburn Tours have a Crisis Management System in place which is fully supported by ABTA, ATOL and Endsleigh Insurance Services Ltd. In 2010 our robust crisis management system was successfully implemented following the Eyjafjallajokull volcanic eruption in Iceland and 290 passengers were quickly and efficiently repatriated – this gives you the reassurance that support is on-hand in exceptional circumstances. Download details of our Crisis Management System.

• Is insurance included with my trip?

  Yes, insurance will be included in your trip quotation as standard unless it is requested not to be. Make sure you check the list of inclusions in your quotation and/or confirmation.

• Do you provide risk assessments for the visits you offer?

  You can download our Generic Risk Management Handbook which will help you complete your risk assessment for your school or Local Authority. The aim of the handbook is to provide all tour leaders with supportive suggestions to help raise awareness to risk, suggest control measures to help mitigate the risk and manage risk pro-actively. For further assistance, please speak to a member of our team who will be happy to help.

• Is all of your accommodation audited in advance?

  Yes, all of our accommodation is audited prior to us offering it to a group. The criterion of these audits is governed by the School Travel Forum (STF). It is important to remember that each country is governed by their own standards and laws and these may differ from UK law. However, we require our accommodation to meet our standards as a minimum. We work with the hotels and agents to endeavour to ensure that our standards are met.