Adult Group Concert Tours to London

FAQs about this tour

Find the answers to some of our most frequently asked questions.

• Is all of your accommodation audited in advance?

  Yes, all of our accommodation is audited prior to us offering it to a group. The criterion of these audits is governed by the School Travel Forum (STF). It is important to remember that each country is governed by their own standards and laws and these may differ from UK law. However, we require our accommodation to meet our standards as a minimum. We work with the hotels and agents to endeavour to ensure that our standards are met.

• Is insurance included with my trip?

  Yes, insurance will be included in your trip quotation as standard unless it is requested not to be. Make sure you check the list of inclusions in your quotation and/or confirmation.

• Are all of your coaches audited?

  UK coaches: Yes, all of our UK coach companies are audited by our in-house team. Copies of which can be made available to you.

  Foreign coaches: It is important to remember that each country is governed by their own standards and laws and these may differ from UK law. We request that an audit is completed by the foreign coach company which includes confirmation of the following: they will comply with all national, local and other laws, rules and codes of practice, and that all services contracted shall be performed with all due skill, care and diligence. The vehicle is fully insured for the duration of the tour.

• Can I talk to Rayburn Tours whilst out on tour?

  Yes, a 24-hour emergency phone number will be provided in your final documents pack and one of our experienced members of staff will be happy to help with any problems you have whilst out on tour.