School Geography Trips to the Bay of Naples

FAQs about this tour

Find the answers to some of our most frequently asked questions.

• Are you taking bookings right now and how far ahead should we plan?

  Yes, we are absolutely taking bookings! Due to the bespoke nature of our trips, we always recommend you try planning at least a year ahead. We have already taken many bookings for next year and a good amount of groups are choosing to plan even further ahead for 2022, giving them plenty of time to launch the trips to parents and students. Ultimately, the further you can plan ahead, the better.

• What is the best way to contact you at this time?

  While our offices are temporarily closed in line with government guidance, our staff are working from home and can be contacted as usual. Direct dial numbers have been re-routed to relevant staff and email inboxes are still routed directly to individual staff members. If you wish to make an enquiry about a new tour then please call 01332 347828, use our web enquiry form or email us at info@RayburnTours.com.

• What is the FCO advice in regards to safe air travel?

  The FCO have provided guidelines on how you can travel safely in airports and on aircrafts during the coronavirus (Covid-19) outbreak. Airports and airlines are committed to making your journey as safe as possible. You can read their guidance here.

• What happens if there is a volcanic eruption whilst we are in Italy?

  Throughout your tour you will have 24-hour access to a member of our team, if you do have any concerns or require any assistance. We also have a strong relationship with our agent in Italy, therefore in the event of any disruption to your tour we will liaise with them promptly to ensure that they can offer us all the local support and assistance we need. This local knowledge and direct communication means that in the event that you are directly affected by an eruption we will be on hand to offer a calm, efficient evacuation to safety, if required. We have access to accommodation in different locations, should your group need to be relocated.

  Should your return be affected we will be on hand to offer support and assistance until your group is safely back in the UK. We have 24-hour contact available with the majority of airlines and we have experienced the high level of support they offer during the repatriation process. Please be assured that your tour is in safe hands and that the safety of our groups is our top priority. Additionally, please do not hesitate to contact us if you have any further queries or require any additional information at this stage.